Software - Reliable and proven software backend that generates true random numbers. Probabilities cannot be manipulated by the software backend.
Business Practices - Operators must have shown a history of stable business operations. We look into the business to ensure no prior fraud convictions, bankruptcies,
Fair Play - We look for companies that openly advertise payouts that are audited by an approved organization. Bonus winners should also be openly advertised to show that reliable payouts have been made.
Quick and Reliable Payout Process - Operators must have some type of payment processing in place that allows for reasonably quick payouts. Unlike a land-based casinos, online casinos face some obstacles. However to the best of what is available in current technology, operators must show an adherence to reasonable standards.
Playability - A good selection of games should be available with reliable software that is able to retain the game state in case of dropped connections. The games must be graphically appealing and be easy to understand.
Customer Support - All top casinos must have toll-free call center support and prompt email support. Customer service staff must demonstrate knowledgeable service.
Disclosure - All of our top casinos demonstrate full disclosure in releasing details regarding payouts, policies, insurance.